Frequently Asked Questions
What is DentalTrak?
Dentaltrak is a software system that helps dental technicians and dentists digitise their workflows and mange their quality requirements in a single program. Dentaltrak automates and simplifies the steps involved in manufacturing dental medical devices, such as selecting materials, designing the device, sending the order to the lab, tracking the progress, labelling, and provides a facility to investigate any failures.
How does DentalTrak work?
Dentaltrak works by connecting dental labs and dentists and allows them to communicate digitally to manage the end to end workflow and quality requirements of the device. For dentists Dentaltrak allows them to create, send, and track orders from any device, using a user-friendly interface that guides them through the process. For dental labs it allows them to communicate with the dentist and trak every stage of the manufacturing process for their devices. Dentaltrak allows dentists to connect with many different specialist labs as their clients require.
What are the benefits of using DentalTrak?
Dentaltrak offers many benefits for dentists and their patients, such as:
- Saving time and money by reducing the manual and tedious tasks involved in device workflow management
- Improving patient satisfaction and retention by delivering dentures faster and with fewer errors
- Complying with the relevant regulations and standards for dental medical device quality management
- Enhancing the quality and safety of dental medical devices by using the best materials and equipment and having a system to track their manufacturing process
- Open digital communication between with the dentist and dental labs that is recorded
- Transfer of any file, image or instruction
- Having full control and visibility over the manufacturing process
How much does DentalTrak cost?
Dentaltrak offers different pricing plans based on the number of users, features, and support options. Dentaltrak also offers a free trial for 14 days, where you can test the software system and see how it works for you. You can contact Dentaltrak for more details and a quote.
Page one info – We will be offering it based on users at this stage
How can I get started with DentalTrak?
To get started with Dentaltrak, you need to register on their website and create an account. You will then be able to access the software system and set up your preferences and settings and choose the labs you want to work with. Dentaltrak provides tutorials and guides to help you with the installation and configuration process.
Is DentalTrak secure and reliable?
Dentaltrak is a cloud-based solution that is secure and reliable. Dentaltrak uses encryption and authentication to protect your data and privacy. Dentaltrak also has backup and recovery systems to ensure your data is always available and accessible.
How can I contact DentalTrak for support or feedback?
Dentaltrak provides various ways to contact them for support or feedback, such as:
- Email: admin@dentaltrak.com.au
- Live chat: available on the website
- Online form: available on the website
What are the system requirements for DentalTrak?
Dentaltrak is compatible with most devices and operating systems, such as Windows, Mac, iOS, and Android. Dentaltrak also works with most browsers, such as Chrome, Firefox, Safari, and Edge. Dentaltrak requires an internet connection to function properly.
Can I customise DentalTrak to suit my needs?
Dentaltrak is a flexible and customisable software system that can suit your needs and preferences. Dentaltrak allows you to choose the labs you want to work with, the materials you want to use, the design you want to create, and the communication you want to have. Dentaltrak also allows you to adjust the settings and features according to your requirements and goals.
What are some of the features and functions of DentalTrak?
Dentaltrak has many features and functions that make it a powerful and useful software system for managing dental workflows and quality management, such as:
- Impression scanning and digitisation
- Material selection and ordering
- Denture design and preview
- Order submission and confirmation
- Order tracking and status updates
- Order delivery and pickup
- Order revision and modification
- Order history and records
- Lab and denitst communication
- Reports and analytics
- Alerts and notifications
- Help and support