Change Environment
When engaging with Dentaltrak there are some peripheral considerations to manage which may include although are not limited to:
Assessing your current materials and quality management and workflow process and identify your pain points, challenges, and goals. This will help you determine your needs and expectations for the SaaS platform, and how it can address your issues and improve your outcomes. You can also consider your budget, timeline, and resources for the change.
Compare and select the best SaaS platform for your dental practice.
Set up and configure your SaaS platform and integrate it with your existing systems and processes. You will need to provide some information about your dental practice/lab, such as your name, location, contact details, and denture suppliers.
Create and manage user accounts and logins for your staff and users. You will need to assign different roles and permissions to your staff and users, depending on their functions and responsibilities. For example, you may want to give your receptionist access to order and track material supplies, but not to view or edit your financial reports. You will also need to train your staff and users on how to use the SaaS platform, and provide them with support and feedback.
Monitor and evaluate the impact and value of the SaaS platform on your process and compliance. You will be able to access and use the SaaS platform from any device that has a browser and an internet connection, such as your computer or tablet. You will also be able to track and measure your performance and compliance, and update and optimise your SaaS platform as needed. You should also communicate and collaborate with your SaaS vendor and your dental lab or dentist to ensure a smooth and satisfactory service.
Consider the potential risks and challenges of the change, and how to mitigate and manage them. For example, you may face some technical issues, such as data loss, security breaches, or system downtime. You may also face some organisational issues, such as staff resistance, user errors, or customer complaints. You should have a contingency plan and a risk management strategy to deal with these issues, and to ensure the continuity and quality of your process and workflow.
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